Tuesday, November 5, 2013

Dell lattitude 6430u drifting mouse pointer

Today i received  a brand new laptop shipped to my home  from my company. I opened it and booted it and immediately I realized something strange that I cant use the touchpad as no matter what I do the pointer would just drift randomly to one corner of the screen. I tried various options and I was surprised to see that even when I touch the sides of laptop that were not part of touchpad area the pointer would drift.  I thought may be its the first boot and somehow using keyboard I finished the initial windows boot. But again after restart same issue.

I plugged in an external mouse and it would work fine. I tried using the joystick pointer and it would also drift.

I tried various options and then thought I got a lemon or something went weird in shipping.  I read a forum about pressing Fn + F6 to disable joystick.  I tried that and it worked like a charm.

WTF this is second issue I saw with Dell, not sure what their QA team tested before certifying the laptop.  Anyways I work 90% using external mouse so I am ok.

I will anyways wipe windows clean and install ubuntu. Hoping I wont run into any more surprises.

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